{"id":14443,"date":"2023-09-29T20:22:17","date_gmt":"2023-09-29T20:22:17","guid":{"rendered":"https:\/\/castleandco.ca\/?page_id=14443"},"modified":"2026-10-02T17:06:09","modified_gmt":"2026-10-02T17:06:09","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/castleandco.ca\/es\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-b877fd48 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-9e34cb1f\">\n<h1 class=\"wp-block-heading\">Pol\u00edtica de privacidad<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:22px\"><strong>\u00daltima actualizaci\u00f3n: [marzo de 2025]<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Esta Pol\u00edtica de privacidad explica c\u00f3mo <strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> recopila, usa y protege tu informaci\u00f3n personal. Al entrar a nuestro sitio web o usar nuestros servicios, aceptas los t\u00e9rminos de esta pol\u00edtica. Si no est\u00e1s de acuerdo con alguna parte de esta Pol\u00edtica de privacidad, deja de usar nuestro sitio web y nuestros servicios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> est\u00e1 comprometida con la confidencialidad y la seguridad de tus datos. Si tienes preguntas o necesitas m\u00e1s informaci\u00f3n, escr\u00edbenos a <a href=\"mailto:info@castleandco.ca\">info@castleandco.ca<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Qu\u00e9 informaci\u00f3n personal recopilamos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consideramos informaci\u00f3n personal cualquier dato que identifique a una persona o a una empresa, ya sea que lo recibamos en papel, en forma digital o de palabra. Esto incluye:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nombre completo, tel\u00e9fono, correo electr\u00f3nico y direcci\u00f3n postal<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Documentos de identidad e informaci\u00f3n relacionada con tu tr\u00e1mite migratorio<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Datos de pago por los servicios prestados<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Direcci\u00f3n IP, tipo de navegador e informaci\u00f3n del dispositivo cuando usas nuestro sitio web<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Registros de comunicaci\u00f3n, como correos y consultas enviadas a trav\u00e9s de nuestros formularios de contacto<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> solo recopila los datos necesarios para prestar servicios de consultor\u00eda migratoria y mejorar su funcionamiento.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. C\u00f3mo usamos tu informaci\u00f3n personal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Usamos tu informaci\u00f3n para lo siguiente:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prestar servicios migratorios: para tramitar solicitudes, evaluar tu elegibilidad y gestionar la relaci\u00f3n con nuestros clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comunicarnos contigo: para responder consultas, informarte avances y enviarte informaci\u00f3n relevante sobre nuestros servicios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cumplir obligaciones legales: para cumplir las leyes migratorias de Canad\u00e1, las obligaciones tributarias y las exigencias regulatorias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Seguridad y mejora del sitio web: para analizar el tr\u00e1fico del sitio, prevenir fraudes y mejorar tu experiencia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> no vende, intercambia ni alquila informaci\u00f3n personal a terceros con fines de marketing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\">3. Cu\u00e1ndo compartimos informaci\u00f3n personal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podemos compartir tus datos personales solo en casos puntuales, como:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Con autoridades del Gobierno de Canad\u00e1: cuando lo exigen una solicitud migratoria, el cumplimiento regulatorio u obligaciones legales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Con proveedores de servicios: como asesores legales, procesadores de pago o equipos de soporte inform\u00e1tico que nos ayudan a prestar nuestros servicios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para cumplir obligaciones legales: cuando respondemos a \u00f3rdenes judiciales, citaciones o investigaciones del gobierno.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Solo compartimos informaci\u00f3n cuando es necesario y la ley lo exige.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. C\u00f3mo usamos cookies y tecnolog\u00edas de seguimiento en el sitio web<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro sitio web puede usar cookies, herramientas de an\u00e1lisis y tecnolog\u00edas de seguimiento para mejorar tu experiencia. Entre ellas:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies esenciales: necesarias para que el sitio funcione y sea seguro.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies de rendimiento: sirven para medir el rendimiento del sitio y optimizar el contenido.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Herramientas de an\u00e1lisis: como Google Analytics, para conocer c\u00f3mo interact\u00faan los usuarios y mejorar nuestros servicios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes desactivar las cookies desde la configuraci\u00f3n de tu navegador; sin embargo, esto puede afectar el funcionamiento del sitio web.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Seguridad y protecci\u00f3n de datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> aplica medidas de seguridad estrictas para proteger los datos personales. Nuestras pr\u00e1cticas incluyen:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cifrado de datos: cifrado seguro para guardar y transmitir datos sensibles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Restricci\u00f3n de acceso: acceso limitado solo a personal autorizado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cumplimiento normativo: apego a las leyes de privacidad de Canad\u00e1 y a los est\u00e1ndares del sector.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A pesar de nuestros esfuerzos, ning\u00fan sistema en l\u00ednea es completamente seguro. Te recomendamos tomar las precauciones necesarias al compartir datos personales en internet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Servicios de terceros y enlaces externos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro sitio web puede incluir enlaces a sitios de terceros con recursos adicionales. Ten en cuenta que:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> no es responsable de las pol\u00edticas de privacidad de sitios externos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al hacer clic en enlaces de terceros, esos sitios pueden recopilar tus datos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te recomendamos revisar las pol\u00edticas de privacidad de los servicios externos antes de darles informaci\u00f3n personal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Transferencias internacionales de datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/castleandco.ca\/es\/\">Castle &amp; Co.<\/a><\/strong> opera principalmente en Canad\u00e1, pero en algunos casos los datos personales pueden transferirse a otros pa\u00edses para:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tramitar solicitudes migratorias a trav\u00e9s de los sistemas del Gobierno de Canad\u00e1<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comunicarnos con clientes y organismos reguladores de otros pa\u00edses<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tomamos todas las medidas razonables para que esas transferencias cumplan las leyes de privacidad aplicables.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. C\u00f3mo acceder a tu informaci\u00f3n personal y corregirla<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Como cliente, tienes derecho a:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pedir acceso a los datos personales que tenemos registrados.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Actualizar o corregir errores en tu informaci\u00f3n personal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pedir que eliminemos tus datos cuando la ley lo permita.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para ejercer estos derechos, escr\u00edbenos a <strong><a href=\"mailto:info@castleandco.ca\">info@castleandco.ca<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Tus derechos y opciones<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tienes ciertos derechos sobre tus datos personales, entre ellos:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El derecho a dejar de recibir comunicaciones que no sean esenciales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El derecho a pedir que eliminemos tus datos, sujeto a los plazos de conservaci\u00f3n que exige la ley.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El derecho a presentar un reclamo si crees que se vulneraron tus derechos de privacidad.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para consultas sobre tus derechos de privacidad, escr\u00edbenos a <strong><a href=\"mailto:info@castleandco.ca\">info@castleandco.ca<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contacto<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si tienes preguntas sobre esta Pol\u00edtica de privacidad o sobre c\u00f3mo manejamos la informaci\u00f3n personal, cont\u00e1ctanos:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Correo electr\u00f3nico: <a href=\"mailto:info@castleandco.ca\">info@castleandco.ca<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Direcci\u00f3n de la oficina:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2020-10060 Jasper Ave NW<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scotia Place Tower 1<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Edmonton, AB, T5J 3R8<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estamos comprometidos con proteger tus datos y con la transparencia en nuestras pr\u00e1cticas de privacidad.<\/p>\n<\/div>\n\n\n\n<div class=\"uagb-position__sticky wp-block-uagb-container uag-blocks-common-selector uagb-block-b5e8a161\">\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-d5342369      \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTabla de contenidos\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#\u00faltima-actualizaci\u00f3n-marzo-de-2025\" class=\"uagb-toc-link__trigger\">\u00daltima actualizaci\u00f3n: [marzo de 2025]<\/a><li class=\"uagb-toc__list\"><a href=\"#1-qu\u00e9-informaci\u00f3n-personal-recopilamos\" class=\"uagb-toc-link__trigger\">1. Qu\u00e9 informaci\u00f3n personal recopilamos<\/a><li class=\"uagb-toc__list\"><a href=\"#2-c\u00f3mo-usamos-tu-informaci\u00f3n-personal\" class=\"uagb-toc-link__trigger\">2. C\u00f3mo usamos tu informaci\u00f3n personal<\/a><li class=\"uagb-toc__list\"><a href=\"#3-cu\u00e1ndo-compartimos-informaci\u00f3n-personal\" class=\"uagb-toc-link__trigger\">3. Cu\u00e1ndo compartimos informaci\u00f3n personal<\/a><li class=\"uagb-toc__list\"><a href=\"#4-c\u00f3mo-usamos-cookies-y-tecnolog\u00edas-de-seguimiento-en-el-sitio-web\" class=\"uagb-toc-link__trigger\">4. C\u00f3mo usamos cookies y tecnolog\u00edas de seguimiento en el sitio web<\/a><li class=\"uagb-toc__list\"><a href=\"#5-seguridad-y-protecci\u00f3n-de-datos\" class=\"uagb-toc-link__trigger\">5. Seguridad y protecci\u00f3n de datos<\/a><li class=\"uagb-toc__list\"><a href=\"#6-servicios-de-terceros-y-enlaces-externos\" class=\"uagb-toc-link__trigger\">6. Servicios de terceros y enlaces externos<\/a><li class=\"uagb-toc__list\"><a href=\"#7-transferencias-internacionales-de-datos\" class=\"uagb-toc-link__trigger\">7. Transferencias internacionales de datos<\/a><li class=\"uagb-toc__list\"><a href=\"#8-c\u00f3mo-acceder-a-tu-informaci\u00f3n-personal-y-corregirla\" class=\"uagb-toc-link__trigger\">8. C\u00f3mo acceder a tu informaci\u00f3n personal y corregirla<\/a><li class=\"uagb-toc__list\"><a href=\"#9-tus-derechos-y-opciones\" class=\"uagb-toc-link__trigger\">9. Tus derechos y opciones<\/a><li class=\"uagb-toc__list\"><a href=\"#10-contacto\" class=\"uagb-toc-link__trigger\">10. Contacto<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidad \u00daltima actualizaci\u00f3n: [marzo de 2025] Esta Pol\u00edtica de privacidad explica c\u00f3mo Castle &amp; Co. recopila, usa y [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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